We’re looking for full time Long- Haul Travel Consultant to join our Dublin retail office.

Job Purpose:

We are seeking an experienced and ambitious full time Long- Haul travel Consultant to join our dedicated retail team. The Consultant will be arranging a wide range of flight only and tailor-made holidays including cruises to customers.  This exciting opportunity is ideal for a travel consultant with a passion for travel.  

Key Responsibilities:

• Working as part of a team selling and managing long-haul flights and Worldwide holidays for customers.
• Providing expert travel quotes and creative travel itineraries.
• Ensure all quotations meet customer needs and reservations are booked in an accurate and timely manner.
• Know your customer, listen to their needs, and conduct yourself at all times in a friendly and professional manner.
• Handling inbound telephone and email enquiries.
• Offering advice and recommendations to customers, Providing in-depth knowledge of destinations, tour operators and suppliers
• Offering a professional customer service at all times.
• Assisting with managing offers on the website.
• Participating in FAM trips to increase product knowledge.
• Cruise department administration.
• Deliver Exceptional Customer Service and make sure all requirements are accurately  met each and every time in line with client needs
• Act as an ambassador and key point of contact for the customer before, during and aftertheir travels 
• Using a GDS booking system / other reservation systems

Essential Skills & Experience

• Experience in selling a range of airlines/holidays and main cruise lines
• Knowledge of GDS, hotel booking systems and transfers.
• Exceptional customer services skills with preferable knowledge of cruises
• Works well as part of a team 
• Excellent time management and organisational skills are essential
• Operation of GDS (Galileo) is desirable
• The successful candidate will be able to work self-sufficiently, as well as part of the team
• Strong attention to detail
• Minimum of 1 years’ experience in the travel sector (preferable to include Cruising market but not essential)

In return we offer the following rewards package:

• Monday to Friday working hours (working remotely or office based)
• Staff travel perks
• Life Assurance
• Workplace pension 
• Health & wellbeing benefits
• Team/Company events
• Long service rewards 
• Scope for career development

Training will be provided, and you will have the opportunity to continue your development as you progress in your career.

Apply

World Travel Centre is an equal opportunity employer