We’re looking for full time Long- Haul Travel Consultant to join our Dublin retail office.
We are seeking an experienced and ambitious full time Long- Haul travel Consultant to join our dedicated retail team. The Consultant will be arranging a wide range of flight only and tailor-made holidays including cruises to customers. This exciting opportunity is ideal for a travel consultant with a passion for travel.
Working as part of a team selling and managing long-haul flights and Worldwide holidays for customers.
Providing expert travel quotes and creative travel itineraries.
Ensure all quotations meet customer needs and reservations are booked in an accurate and timely manner.
Know your customer, listen to their needs, and conduct yourself at all times in a friendly and professional manner.
Handling inbound telephone and email enquiries.
Offering advice and recommendations to customers, Providing in-depth knowledge of destinations, tour operators and suppliers
Offering a professional customer service at all times.
Assisting with managing offers on the website.
Participating in FAM trips to increase product knowledge.
Cruise department administration.
Deliver Exceptional Customer Service and make sure all requirements are accurately met each and every time in line with client needs
Act as an ambassador and key point of contact for the customer before, during and aftertheir travels
Using a GDS booking system / other reservation systems
Essential Skills & Experience
Experience in selling a range of airlines/holidays and main cruise lines
Knowledge of GDS, hotel booking systems and transfers.
Exceptional customer services skills with preferable knowledge of cruises
Works well as part of a team
Excellent time management and organisational skills are essential
Operation of GDS (Galileo) is desirable
The successful candidate will be able to work self-sufficiently, as well as part of the team
Strong attention to detail
Minimum of 1 years’ experience in the travel sector (preferable to include Cruising market but not essential)
In return we offer the following rewards package:
Monday to Friday working hours (working remotely or office based)
Staff travel perks
Health & wellbeing benefits
Long service rewards
Scope for career development
Training will be provided, and you will have the opportunity to continue your development as you progress in your career.